AT COMPLY INC. WE ARE COMMITTED TO PROTECTING YOUR PRIVACY
By agreeing to use our services you consent to the collection, use and disclosure of your personal information and confidential data in accordance with the terms and conditions set out below.
What Personal Information We Collect
Under Canadian privacy legislation, personal information is generally defined as information about an identifiable individual, or information that allows an individual to be identified.
The personal information collected by Comply Inc. will include all necessary contact details, particularly name, telephone and fax numbers, address, postal code and e-mail address, security numbers and codes, and any other information required by the relevant regulatory authorities, and which may include date of birth and limited information on family members in specific circumstances. When you provide us with your personal information, we will tell you why we are collecting it and, from time to time, we may ask you to provide us with more detailed information in order to serve you better. It is always entirely up to you whether you choose to share this information with us.
If you send us e-mail communication with or without such data, we may choose to retain such messages and your e-mail address, as well as any response that we send to you.
How We Use Your Personal Information
We use your personal information in order to:
- complete regulatory filings on your behalf;
- prepare annual returns;
- provide you with personalized service and proactive communication;
- research, develop, manage, protect and improve those communications;
- develop and maintain our relationship, and communicate with you.
When We Disclose Your Personal Information
We reserve the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
How We Protect Your Personal Information
We take all reasonable measures to ensure that personal information collected from you is protected against loss and unauthorized access. Access to your personal information is restricted to selected employees. Comply Inc. educates all employees on the importance of privacy. It is our policy to give access to personal information only to those employees who require it to carry out the responsibilities of their jobs or to other such third parties with similar designated responsibilities and who are subject to contractual confidentiality restrictions with Comply Inc. This protection applies in relation to information stored in both electronic and hard-copy form.
Links to Third-Party Sites
Retention and Control of Data
We retain your personal information for as long as is necessary to fulfill the purpose or purposes for which it was collected, and to comply with all applicable laws. You will always have the option to instruct us not to use your name, e-mail, postal code, etc. If you request access to your personal information, subject to certain exceptions, we will inform you of the existence, use and disclosure of your personal information and will provide you with a summary of that information. If we determine not to provide you access to your personal information, we undertake to provide you with a reasonable explanation.
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