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Privacy Policy | Comply Inc.
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Privacy Policy


The purpose of this Privacy Policy is to inform you about the Comply Inc. practices with regard to the collection, use, disclosure and protection of personal information and confidential data that may be provided to us as a result of your using our services and website. Your continued trust and confidence is critical to meeting our goal of providing you with professional and seamless service.

By agreeing to use our services you consent to the collection, use and disclosure of your personal information and confidential data in accordance with the terms and conditions set out below.

What Personal Information We Collect

Under Canadian privacy legislation, personal information is generally defined as information about an identifiable individual, or information that allows an individual to be identified.

The personal information collected by Comply Inc. will include all necessary contact details, particularly name, telephone and fax numbers, address, postal code and e-mail address, security numbers and codes, and any other information required by the relevant regulatory authorities, and which may include date of birth and limited information on family members in specific circumstances. When you provide us with your personal information, we will tell you why we are collecting it and, from time to time, we may ask you to provide us with more detailed information in order to serve you better. It is always entirely up to you whether you choose to share this information with us.

If you send us e-mail communication with or without such data, we may choose to retain such messages and your e-mail address, as well as any response that we send to you.

How We Use Your Personal Information

We use your personal information in order to:

  • complete regulatory filings on your behalf;
  • prepare annual returns;
  • provide you with personalized service and proactive communication;
  • research, develop, manage, protect and improve those communications;
  • develop and maintain our relationship, and communicate with you.

When We Disclose Your Personal Information

Except with your consent, we will not sell, license, trade or share your personal information to or with others.  Comply Inc.  may share personal information with third parties engaged to assist us in providing the services for which you have engaged us (including but not limited to data processing, document management and administration), or to carry out one or more of the purposes described above. These third party service providers are prohibited from using your personal information for any purpose other than to provide this assistance and are required to protect any such personal information disclosed to them by Comply Inc. and to comply with the general privacy principles described in this Privacy Policy.

We reserve the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.

How We Protect Your Personal Information

We take all reasonable measures to ensure that personal information collected from you is protected against loss and unauthorized access. Access to your personal information is restricted to selected employees. Comply Inc. educates all employees on the importance of privacy. It is our policy to give access to personal information only to those employees who require it to carry out the responsibilities of their jobs or to other such third parties with similar designated responsibilities and who are subject to contractual confidentiality restrictions with Comply Inc. This protection applies in relation to information stored in both electronic and hard-copy form.

Links to Third-Party Sites

Our website may offer links to other third-party websites for your convenience. You should be aware that operators of linked websites may also collect your personal information (including information generated through the use of cookies) when you link to their websites. Comply Inc. is not responsible for how such third parties collect, use or disclose your personal information so it is important to familiarize yourself with their privacy policies, which may differ from ours, before providing them with your personal information. Comply Inc. cannot be held liable for your use of such third-party websites.

Retention and Control of Data

We retain your personal information for as long as is necessary to fulfill the purpose or purposes for which it was collected, and to comply with all applicable laws. You will always have the option to instruct us not to use your name, e-mail, postal code, etc. If you request access to your personal information, subject to certain exceptions, we will inform you of the existence, use and disclosure of your personal information and will provide you with a summary of that information. If we determine not to provide you access to your personal information, we undertake to provide you with a reasonable explanation.

Changes to our Privacy Policy

The Privacy Policy posted at any time or from time to time via our website shall be deemed to be the Privacy Policy then in effect. We reserve the right to modify this Privacy Policy at any time without prior notice. You can help us maintain the accuracy of your personal information by notifying us of any changes to your information. You may contact us in any one of the following ways to request access to, or correction or update of, your personal information, or in the event you have any questions or requests regarding this Privacy Policy:

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